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Centro de ayuda de Binance

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Reset 2FA
Reset two-factor authenticator.
Reset Password
Change your password.
Name/Birthday Correction
Correct your name/birthday.
Legacy Inheritance
Claim deceased user's assets.
Change Residential Address
Change address and provide new Proof of Address documentation.
Reset KYC
Identity verification update.
Update Country of Residence
Update your current residency
Update Identity
Update personal ID documents
Appeal KYC Rejection
Request review of verification rejection.
Data Download Center
Download your asset and transaction history
Appeal P2P Performance Metrics
Revert completion rate/remove negative comment.
Refund funds to P2P Counterparty
Refund counterparty to resolve P2P dispute.
Lift P2P Suspension
Review inappropriate P2P trade suspensions.
Revert P2P Order Release Time
Revert P2P order release time due to buyer delay
Report suspicious P2P user/ad
Report abnormal prices, terms, malicious behaviors or violations
P2P Order Receipts
Request P2P order confirmation receipts
Web3/Alpha Related Appeal
Report Regarding Activity-Related Matter
Crypto Deposit Not Arrived
Crypto Deposit not credited to Binance account.
Fiat Deposit Not Arrived Appeal
Investigate missing or delayed fiat deposit record.
Fiat Deposit Suspension
Request review for failed fiat deposit via card.
Fiat Withdrawal Not Received
Investigate fiat withdrawal that has not arrived.
Non-P2P Related Scam Report
Report potential rug pulls or investment scams.
Disable Account
Request to manually disable account
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